Privacy Policy

Last Updated: March 15, 2025

Welcome to Dravixo Gaming ("we," "us," or "our"). We are committed to protecting your privacy and ensuring you understand how we collect, use, disclose, and safeguard your personal information. This Privacy Policy applies to our website located at https://dravixo.info and all related services (collectively, the "Service").

By accessing or using our Service, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please do not use our Service.

Data Controller Information

Company Name: Dravixo Gaming
Registration Number: 66434432
Address: Flat 18 Scott Islands Collinsborough, CH45 7RH, United Kingdom
Telephone: +441580613114
Website: https://dravixo.info

1. Information We Collect

1.1 Information You Provide to Us

We collect information that you voluntarily provide when using our Service, including:

Contact Information: When you fill out our contact form, subscribe to our newsletter, or communicate with us, we collect your name, email address, phone number (optional), and any message content you provide.
Account Information: If we offer account registration in the future, we may collect username, password, and profile information.
Communication Preferences: Information about your preferences for receiving communications from us.
Feedback and Correspondence: Any feedback, comments, questions, or other information you submit to us.

1.2 Information Collected Automatically

When you access our Service, we automatically collect certain information about your device and usage patterns:

Device Information: Device type, operating system, browser type and version, unique device identifiers, and mobile network information.
Usage Data: Pages viewed, time spent on pages, links clicked, referring/exit pages, date and time of visits, and other navigation and interaction data.
Location Information: General geographic location based on your IP address (country and city level).
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, and operating system and platform.

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Service. These include:

Essential Cookies: Necessary for the website to function properly and cannot be disabled in our systems.
Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously (Google Analytics).
Functionality Cookies: Enable enhanced functionality and personalization, such as remembering your preferences.
Advertising Cookies: Used to deliver relevant advertisements and track advertising campaign performance (Facebook Pixel).

You can control cookies through your browser settings and our cookie consent banner. Please note that disabling certain cookies may impact the functionality of our Service.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Providing and Improving Our Service

Delivering and maintaining our website and content
Responding to your inquiries and requests
Personalizing your experience on our Service
Analyzing usage patterns to improve our content and functionality
Diagnosing technical issues and maintaining security

2.2 Communications

Sending you updates, newsletters, and information about PS5 and VR gaming (with your consent)
Responding to your questions and providing customer support
Sending administrative information, such as changes to our policies
Notifying you about new content, features, or services

2.3 Marketing and Advertising

Displaying relevant advertisements based on your interests
Measuring advertising effectiveness
Creating custom audiences for targeted advertising campaigns
Conducting market research and analytics

2.4 Legal and Security

Complying with legal obligations and responding to lawful requests
Protecting against fraud, unauthorized access, and other illegal activities
Enforcing our terms and conditions
Resolving disputes and troubleshooting problems

3. Legal Basis for Processing (UK GDPR)

We process your personal data based on the following legal grounds:

Consent: You have given clear consent for us to process your personal data for specific purposes (e.g., marketing communications, cookies).
Legitimate Interests: Processing is necessary for our legitimate interests (e.g., improving our Service, preventing fraud) and does not override your rights.
Contractual Necessity: Processing is necessary to fulfill our obligations to you or to take steps at your request before entering into a contract.
Legal Obligation: Processing is necessary to comply with applicable laws and regulations.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We engage third-party companies and individuals to facilitate our Service, including:

Analytics Services: Google Analytics to understand website usage and improve our content
Advertising Platforms: Facebook/Meta for advertising and marketing purposes
Hosting Services: Web hosting providers who store our website data
Email Services: Email marketing platforms for newsletter distribution
Content Delivery Networks (CDNs): To deliver content efficiently worldwide

These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your information and use it only for the purposes we specify.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

4.3 Business Transfers

If we are involved in a merger, acquisition, asset sale, or bankruptcy, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website of any change in ownership or use of your personal information.

4.4 Protection of Rights

We may disclose information to protect our rights, property, or safety, or that of our users or the public, as required or permitted by law.

5. Third-Party Services

5.1 Google Analytics

We use Google Analytics to analyze website traffic and usage. Google Analytics uses cookies to collect information such as how often users visit our site, what pages they visit, and what other sites they used prior to coming to our site. We use this information to maintain and improve our Service.

Google's ability to use and share information collected by Google Analytics is restricted by the Google Analytics Terms of Service and the Google Privacy Policy. You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on available at https://tools.google.com/dlpage/gaoptout.

5.2 Facebook Pixel

We use Facebook Pixel to measure advertising effectiveness, build custom audiences, and deliver targeted advertisements. Facebook may collect information about your device, browser, and activities on our website. This information is subject to Facebook's Data Policy, available at https://www.facebook.com/privacy/explanation.

5.3 External Links

Our Service may contain links to third-party websites and services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Contact Form Submissions: Retained for up to 3 years after the last communication
Newsletter Subscriptions: Retained until you unsubscribe
Analytics Data: Anonymized after 26 months (Google Analytics standard retention)
Cookie Data: Varies by cookie type, typically between 1 month and 2 years
Legal Requirements: May be retained longer if required by law or for legitimate business interests

After the retention period expires, we will securely delete or anonymize your personal information.

7. Your Rights Under UK GDPR

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights regarding your personal data:

Right of Access: You can request copies of your personal information.
Right to Rectification: You can request correction of inaccurate or incomplete information.
Right to Erasure (Right to be Forgotten): You can request deletion of your personal information under certain circumstances.
Right to Restrict Processing: You can request that we limit how we use your information.
Right to Data Portability: You can request transfer of your information to another service or directly to you in a structured, commonly used, machine-readable format.
Right to Object: You can object to our processing of your information for direct marketing or based on legitimate interests.
Rights Related to Automated Decision-Making: You have the right not to be subject to decisions based solely on automated processing, including profiling, which produces legal effects or similarly significantly affects you.
Right to Withdraw Consent: Where we rely on consent, you can withdraw it at any time without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. We will respond to your request within one month, though this may be extended by two additional months in complex cases.

Important: You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) if you believe we have not handled your personal data properly. Visit https://ico.org.uk/make-a-complaint/ for more information.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit using SSL/TLS protocols (HTTPS)
Regular security assessments and updates
Access controls and authentication mechanisms
Secure data storage with reputable hosting providers
Regular backup procedures
Employee training on data protection and security

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of the United Kingdom, including countries that may not have data protection laws equivalent to those in the UK. When we transfer your data internationally, we ensure appropriate safeguards are in place, such as:

Standard Contractual Clauses approved by the UK authorities
Adequacy decisions recognizing certain countries as providing adequate protection
Service providers certified under recognized data protection frameworks

10. Children's Privacy

Our Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from children under 16 without parental consent, we will take steps to remove that information from our servers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

Posting the updated Privacy Policy on this page
Updating the "Last Updated" date at the top of this policy
Sending you an email notification (for significant changes)
Displaying a prominent notice on our website

We encourage you to review this Privacy Policy periodically. Your continued use of the Service after any changes constitutes your acceptance of the updated Privacy Policy.

12. Cookie Management

You can manage your cookie preferences through:

Our Cookie Banner: When you first visit our site, you can accept, decline, or customize cookie settings
Browser Settings: Most browsers allow you to refuse cookies or delete existing cookies. Consult your browser's help section for instructions
Opt-Out Tools: Use third-party opt-out tools like the Network Advertising Initiative opt-out page

Please note that if you disable cookies, some features of our Service may not function properly.

13. Do Not Track Signals

Some web browsers include a "Do Not Track" (DNT) feature that signals to websites you visit that you do not want your online activity tracked. Currently, there is no industry standard for how to respond to DNT signals. At this time, our Service does not respond to DNT signals or similar mechanisms.

14. California Privacy Rights (CCPA)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). While our primary operations are in the United Kingdom, we respect the privacy rights of all our users. California residents may request information about disclosure of personal information to third parties for their direct marketing purposes.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Dravixo Gaming
Flat 18 Scott Islands Collinsborough
CH45 7RH, United Kingdom
Telephone: +441580613114
Email: Via contact form at https://dravixo.info/contact.html

We will respond to your inquiry within a reasonable timeframe, typically within 30 days.

16. Consent

By using our Service, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. You may withdraw your consent at any time by contacting us or using the unsubscribe mechanisms provided in our communications.